Handling all inbound calls, chats & emails pertaining to customer general inquiries, complaints, comments, feedback, and other escalating issues related to the company\'s products.
Exceeding customer expectations in terms of customer service & accurate information. (Information about the data storage, quotation and etc.)
Working in a team to achieve the required KPI elements and SLA.
Job Requirements:
Interactive personal skills that fit the team and customer environment as well as adapt to change.
Ability to work in a fast-paced environment.
Working experience in the service industry will be an added advantage for this position
Job Type: Full-time Salary: RM2,300.00 - RM2,700.00 per month Schedule:
Rotational shift
Free shuttle bus from Larkin to Nusajaya
Job Type: Full-time Salary: RM2,300.00 - RM2,700.00 per month Schedule:
Rotational shift
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