Customer Service Professional (only Mandarin Or Cantonese)

Malaysia, Malaysia

Job Description


  • Ability to converse (or read and write) fluently in English or Mandarin OR/AND Cantonese.
  • Fresh graduates are encouraged to apply.
  • SPM/Diploma/Degree in any field.
  • No age limits
  • Various locations available
  • Normal Shifts Available (Monday -Friday) - (9 am - 6 pm)
  • Rotation Shifts (5 working days with 2 days off)
  • Working hours depend on the project availabilities
Responsibilities
  • Handling all inbound calls, live chat, and emails related to customer enquiries, complaints, comments, feedback, and other issues related to the company\'s projects (Customer service projects)
  • To deliver and promote perspective customer on the benefits of the product over the phone and providing high standards of service by following presentation guidelines in accordance to given product factsheet and sales script (for telesales projects only)
  • Various projects available.
Benefits
  • EPF / SOCSO
  • Annual Leaves
  • Medical Leaves
  • 5 working days in a week
  • Quarterly staff recognition and appreciation
  • Rest & relax area
  • Free Shuttle Van back and forth between pick up points and office at Ara Damanasara and Johor Bahru office
  • Accommodation provided at Johor Bahru office
  • Retention bonus is provided for new joiner
  • Additional commissions and allowances
Additional Benefits
  • Training Provided
  • 5 Working Days
  • Allowance Provided
SkillsFluency in Mandarin or CantoneseImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1062175
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned