Customer Service Representative (fresh Graduates)

Ampang, Malaysia

Job Description

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Job Highlights
  • Close to public transport
  • Work in the heart of Kuala Lumpur
  • Be part of the first batch
Be part of our first batch of Customer Service Agents handling hospitality sector! Work location is in G Tower (Beside Ampang Park station). No experience required and training will be provided. Fast and easy interview process. Your responsibilities are:
  • Malaysian, able to speak in English and Bahasa Melayu.
  • Fresh graduate/min 6 month \xe2\x80\x93 1 years of customers service/call centre experience.
  • Able to work in shift hours. (7am to 3pm, 3pm to 11pm and 11pm to 7am)
  • Listening to the customers\' needs and to update accordingly in CRM system.
  • Candidates with pleasing personality, good communication skills and persuasive skills.
The expectations are:
  • Min SPM, Diploma or higher.
  • Excellent communication skills/ Able to communicate fluently over the phone.
  • Excellent interpersonal and problem-solving skills over the phone.
  • Persuasive and persistent in conversation with customers.
  • Should have worked in a strict SLA environment with a high degree of ownership for business metrics.
  • Comfortable working in early-stage, cross-functional setups.
Job Type: Full-time Salary: RM1,600.00 - RM2,000.00 per month Benefits:
  • Health insurance
  • Professional development
Schedule:
  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift
  • Weekend jobs
Application Question(s):
  • Kindly share your expected basic salary.
  • Are you able to join work on 20th March 2023?
Shift availability:
  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)
Expected Start Date: 03/20/2023
  • Health insurance

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Job Detail

  • Job Id
    JD911515
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ampang, Malaysia
  • Education
    Not mentioned