Customer Service Representative
Kuala Lumpur, M14, MY, Malaysia
Job Description
Job Responsibilities:
Handle customer enquiries by managing calls, emails and chats. Serve our customers' needs and attend to all requests promptly, accurately and professionally. Meet service level targets by achieving both service and productivity level KPIs. Ensure that all calls, consultations, emails and membership applications are answered within the stipulated SLA. Work as a team and maintain a good reputation for the company.
Qualifications & Skills:
Minimum SPM with at least 2 years experience in customer service. Fresh graduates are welcome to apply. Must be able to read, write and speak English and Bahasa Malaysia. Mon to Friday (5-day week). Normal working hours 9 hours shift (including 1-hour meal break). Training provided.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM3,000.00 per month
Benefits:
Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person
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Job Detail
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Job IdJD1316628
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned