Customer Service Representative (mandarin Speaker)

Johor - Selangor, Malaysia

Job Description


  • Check to ensure that appropriate changes were made to resolve customers\' problems.
  • Ensuring Customer Service satisfaction with clients
  • Following process and procedure of the Company.
  • Provide timely support to customers through available communication channels (inbound, outbound calls and email)
  • Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
  • Pro-active support to customers to prevent damage to brand loyalty
Benefits
  • EPF, SOCSO
  • Training Provided
  • Allowance Provided
Additional Benefits
  • Annual Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Near to Public Transport
  • Shift Allowance
  • 5 Working Days

Ricebowl

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Job Detail

  • Job Id
    JD956685
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 - 3500 per month
  • Employment Status
    Permanent
  • Job Location
    Johor - Selangor, Malaysia
  • Education
    Not mentioned