Customer Service Representative (mandarin Speaker)
Petaling Jaya, Selangor, Malaysia
Job Description
Job Scope
- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues.
- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards.
- Conduct necessary analyses to address customers\' issues, and provide regular updates to the customers.
- Develop and maintain customer portfolio through regular calls and face to face interaction, as needed.
- Ideal candidates: proactive, empathetic problem-solvers
- Responsibilities: provide support, resolve issues, ensure customer satisfaction
- Full training and growth opportunities provided
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Job Detail
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Job IdJD1029152
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned