Job Description

JOB SCOPE:

? Attending to inbound, live chats and emails

? Respond to customers' general queries, complaints/feedbacks in a timely and accurate way

? Assist and resolve customers' inquiries with their subscriptions, devices and monthly payments issues

? Manage customer complaints and feedbacks accordingly

REQUIREMENTS:

? We are looking for energetic candidates eager to earn good money.

? Must be energetic, positive minded and good team player

? Fresh graduates with a high drive to earn money will be considered

? Applicants should be Malaysian citizens

NO EXPERINCE NEED

- Training will be provided

Excellent command of English in both verbal and written communication

Start Date : 25th March 2025

BENEFITS:

Opportunities for promotion

Professional development

Attendance bonus

Overtime pay (HIGH OVERTIME PAYOUTS)

Performance bonus

SCHEDULE:

Rotational shift

Commence your career in Customer Service with a well-known global Business Process Outsourcing (BPO) firm! Initiate a significant move towards a prosperous professional path, accompanied by enticing benefits!

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,100.00 - RM4,000.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person