Job Description

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About the role The position of Customer Service Specialist would be both challenging and rewarding. When it comes to answering and solving customer questions, it requires someone who is both engaging and intuitive. In such a fast-paced environment, strong teamwork and leadership skills are required. Responsibilities:
  • Respond to customers\' queries on various platforms such as Shopee, Lazada etc.
  • Handling customers\' requests, answer questions about specific products/services
  • Performing pre-sale and post-sale, address and resolve customers complaints in a professional manner
  • Answer incoming calls from customers for general inquiries, appointment booking, complaints, etc.
  • Handling service emails, offer any assistance to customers
Requirements:
  • Possesses Diploma in related field
  • Basic knowledge of computer is required
  • Able to type in English, Malay, and Mandarin (Candidates fluent in Mandarin is preferred as this role requires candidate to deal with Mandarin speaking clients.)
  • Able to work effectively with team members
  • Good communication and interpersonal skills, as well as adaptability in dealing with a variety of customers
  • Quick response in understanding various questions
  • Problem-solving and multitasking skills
  • Fresh graduates are welcome to apply
TTRacing is a gaming chair company that serves comfort to those long hours in achieving greater productivity and performance. We dedicate ourselves in creating gaming chairs of unmatched comfort. Immerse in unparelled level of indulgence while you strive for the extra mile. Our goal is to create long lasting ergonomic comfort. We believe our users are the ones who ultimately shape the future of the world and we are there to seat them through this incredible journey. All our products are the results of years of ergonomic engineering. Going beyond industry standards and tested to improve your overall sitting posture for long period of time. We\xe2\x80\x99re in Malaysia and Philippines, as we continue to expand towards Singapore, Thailand, Vietnam and Indonesia. Salary: RM2,000.00 (excluding commission)
Working days: 5 days \xe8\x81\x8c\xe4\xbd\x8d\xe7\xb1\xbb\xe5\x9e\x8b\xef\xbc\x9a\xe5\x85\xa8\xe8\x81\x8c \xe8\x96\xaa\xe8\xb5\x84\xef\xbc\x9a \xe6\xaf\x8f\xe6\x9c\x88RM2,000.00

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Job Detail

  • Job Id
    JD936213
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ipoh, Malaysia
  • Education
    Not mentioned