Customer Service Specialist

Kuala Lumpur, Malaysia

Job Description


Join GNM\'s E-Commerce team as a Customer Service Specialist! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home.Position: Customer ServiceLocation: Remote (Work from Home)Job Type: Full-TimeSalary: Up to $4 USD per hour

  • Link To Apply: https://bit.ly/cs-application-link
  • Application Code: JAZZHR
Benefits:
  • Full HMO health insurance
  • Dental coverage
  • Company swag kits
  • Paid time off
  • Performance and referral bonuses
  • Holiday pay and year-end bonuses
  • Awards and recognitions
  • Promotional opportunities
Responsibilities:
  • Address customer inquiries and issues via phone calls, emails, live chats, and social media messages promptly and courteously.
  • Provide tailored guidance to customers on utilizing our products/services effectively, aligning with their unique requirements and preferences.
  • Serve as a reliable product expert, delivering accurate and strategic information to ensure customer satisfaction and loyalty.
Qualifications:
  • At least 1 year of Customer Service experience (required)
  • E-commerce experience is a plus!
  • Excellent written and verbal communication skills
  • Personally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speed
Why Join Us?We offer competitive pay and a range of benefits designed to support your well-being and professional growth. Our team values performance, dedication, and customer-centric service, and we reward our employees with various bonuses and recognition programs.
  • Link To Apply: https://bit.ly/cs-application-link
  • Application Code: JAZZHR
Note: We only accept applications received via the link provided.Powered by JazzHR

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Job Detail

  • Job Id
    JD1051348
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned