Customer Service Specialist
Kuala Lumpur, Malaysia
Job Description
Location : Kuala Lumpur, MalaysiaReports to : Customer Service SupervisorDirect reports : NoneWorkplace type : HybridThe Customer Service Specialist is responsible for all local customer service activities and processes for food customers.Core Responsibilities:
- Fully responsible for customer service function.
- Update PO received in timely manner and process order.
- Handle all local delivery, direct indent shipment.
- Invoice to customer in timely manner.
- Liaise with transporters for the delivery.
- Liaise with warehouse for delivery arrangement or any stocks issue.
- Always support Go-to Market team.
- Diploma / Bachelor degree in related field
- Work experience in Customer service field in manufacturing industry
- English and Bahasa Melayu fluency, both written and spoken
- SAP system experience is advantageous
- Mandarin language is desirable
- Good communication skills and experience working on a team.
- Good organization skills, attention to details and ability to multi-task.
- Ability to be highly adaptable, flexible and desire to learn
- Must be self-motivated, initiative and able to work with minimal supervision
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Job Detail
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Job IdJD1079299
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned