Customer Service Specialist (mandarian/cantonese)
Kuala Lumpur, Malaysia
Job Description
MohonKelayakanPosition: Customer Service - Simplified Mandarin/ Cantonese/Traditional MandarinSalary: RM 4000 - 5000Shifts: 24/7 - Rotational shiftsLocation: Kuala Lumpur SentralEducation: Must possess at least SPM, Diploma or above.
- Required language(s): English & Simplified Mandarin/ Cantonese
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
- Answer phone calls, e-mails, live chats, and messages on social media from customers
- Answer customer enquiries and resolve customer issues in an efficient and timely manner
- Help customers with issues related to the service, troubleshoot on the customer\'s behalf and solve the customer\'s problems to the best of your ability
- Responding to customer complaints and implementing customer retention strategies in order to reduce churn, retain existing business, and increase loyalty
- Use Retention and Saves skills to retain and win back Business Services customers who downgrading or disconnecting services.
- Flexible in working on all shifts as per business requirement
- Permanent Job
- EPF & Sosco
- KPI
- Medical
- Performance bonus
Maukerja
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1062670
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:4000 - 5000 per month
-
Employment StatusPermanent
-
Job LocationKuala Lumpur, Malaysia
-
EducationNot mentioned