Customer Service Specialist (order Management) – Mnc
Shah Alam, Selangor, Malaysia
Job Description
Location: Petaling Jaya, Shah Alam, Selangors:
- Handle and respond to customer emails, calls, and queries such as purchase orders, deliveries, invoices, complaints, and stock checks.
- Liaise with the Logistics, Procurement, and Warehouse departments to ensure timely deliveries.
- Follow up or update customers on delivery schedule changes, if any.
- Process purchase orders, prepare invoices, and delivery orders for daily shipments.
- Generate quotations and collaborate with sales representatives.
- Communicate important feedback from the sales team and customers.
- Ensure proper filing of documents and records.
- Run reports, manage orders, and place orders for urgent inquiries.
- Assist in all other administrative task as assigned.
- Degree/Diploma in Business Studies / Administration Management.
- 1-3 years of working experience in Order Management/Customer Relationship Management/Supply Chain
- Good time management, communication skills, analytical skills, attention to detail, and meticulousness.
- Ability to work independently, positive attitude, and a good team player.
- The candidate able to work in fast-paced environment / MNC environment.
- MS Word, PowerPoints, and Excel (V-look Up & Pivot Table) Savvy.
- SAP is an added advantage.
Consultant: Wei Li
Email:Agensi Pekerjaan & Perundingcara Bright Prospect Sdn BhdNo, 18, 2nd Floor, Jalan 14/14,
46100 Petaling Jaya,
Selangor
Tel : +603-7954 8440Lot No.28-03, 28th Floor, Public Bank Tower,
No.19, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor.
Tel : 607 -2233 228
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Job Detail
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Job IdJD1044183
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3000 - 4000 per month
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Employment StatusPermanent
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Job LocationShah Alam, Selangor, Malaysia
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EducationNot mentioned