Job Description

MohonKelayakan**Join Our Team as a Customer Service Specialist!**Are you passionate about providing exceptional service and helping others? We are seeking enthusiastic individuals to join our dynamic team as Customer Service Representatives. As the face of our company, you will play a crucial role in delivering an outstanding experience to our valued customers.**Qualifications:**- \xef\xb8\x8f Excellent communication skills, for verbal (Mandarin) and typing.- Strong problem-solving abilities and a proactive approach to customer service.- \xef\xb8\x8f Ability to multitask and thrive in a fast-paced environment.- Previous customer service experience is preferred but not required. Fresh graduate are welcomed!! (Above SPM Level)- Proficiency in using computer systems and customer service software.Tanggungjawab**Key Responsibilities:**- Respond promptly and effectively to customer inquiries via phone, email, and live chat.- \xef\xb8\x8f Provide accurate information and solutions to customer concerns and issues.- Assist customers with product selection, orders, billing inquiries, and general assistance.- Resolve customer complaints with patience and professionalism, aiming for first-contact resolution.- Collaborate with other departments to ensure seamless customer experiences.Manfaat**Why Join Us:**- Competitive salary and benefits package with minimum basic salary RM2800 above!- Opportunities for growth and advancement within the company.- Positive and supportive work environment with a focus on teamwork.- Paid Training and development programs to enhance your skills and knowledge.- Make a meaningful impact by helping our customers and contributing to our success.**How to Apply:**If you are ready to embark on a rewarding career journey with us, please submit your resume and cover letter highlighting your relevant experience and why you would be a great IT for this role.You may email to ta with attached your resume in the email by title [Your name-Customer Service]!!We look forward to hearing from you! Welcome to join our team in Startek Company! \xe6\xac\xa2\xe8\xbf\x8e\xe6\x82\xa8\xef\xbc\x81Important InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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