Customer Service Specialist
Senai, Johor, Malaysia
Job Description
- At least 3 years of working experience in Order Processing Fulfillment and customer service in a manufacturing environment.
- Proficiency in SAP system
- Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management.
- Working in close collaboration with Sales and production people for Order Entries.
- Daily coordination of requirements between sales team & customer.
- Plan shipments based on product availability and customer requests
- Responsible for Customer Master File management
- Monitor daily shipment for export/import & follow up closely on the shipment status
- Ensure on time delivery and resolving discrepancies, recommending solutions and/or action plans
- Submit Customer Surveys and correct post-delivery issues.
- Accident Insurance
- Staff Activities
- Training Provided
- 5 Working Days
Ricebowl
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Job Detail
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Job IdJD945825
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:4500 - 6000 per month
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Employment StatusPermanent
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Job LocationSenai, Johor, Malaysia
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EducationNot mentioned