Job Description

Responsibilities:

Ensure overall outlet cleanliness, hygiene, and safety in compliance with QAQC standards Manage and monitor stock levels, including ordering, receiving, and inventory control Deliver excellent customer service to ensure customer satisfaction and handle feedback effectively Supervise, guide, and motivate team members to maintain high performance standards Prepare and manage staff schedules to ensure adequate manpower coverage Liaise and coordinate closely with the Outlet Manager on operational matters Monitor outlet performance, including sales, service quality, and operational efficiency Generate and submit relevant operational and performance reports Ensure adherence to company policies, standard operating procedures (SOP), and regulatory requirements Perform any other ad hoc duties as assigned by the Outlet Manager or Management

Requirements:

Minimum of 2 years' experience in the F&B industry Fully vaccinated with at least 2 doses of a COVID-19 vaccine Possess at least a Secondary School / SPM qualification in any field Proficient in both written and spoken English and Malay Strong interpersonal and communication skills, energetic, and eager to learn Preferably possesses own transport and is willing to commute as needed
Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Work Location: In person