Job Description

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Working hours is 8am-6pm, 6 days work per week, 1 day off either weekdays or weekends.

View Our Team Here:

• Have at least 1 year experience in managing a team as a supervisor, or team leader.
• Matured & strong problem solver. Able to make quick decision and handle stress well when there\'s complaint.
• Candidate must be very fluent in English, Bahasa Malaysia & Mandarin is a must, as you will need to deal with customers & drivers who only speak Mandarin.
• Willing to work OT during peak season & on non-festive minor public holiday like Vesak, Awal Muharram etc. We are close on major festive public holiday like CNY, Hari Raya etc.

• The key person handles customer service team, ensuring customers are happy, delivery is on time, complaints are solved instantly, and the daily operation run smoothly.
• Ensure customer service team answer politely and correctly to customer\'s inquiry via various channel including email, phone, live chat, whatsapp, and facebook messenger.
• To quote prices for customised cakes for corporate gifts, wedding and birthday party
• Liaise with marketplace, collaborate partners, and corporate clients on order fulfillment and delivery matters.

• A company with strong culture, non-political, comfortable, and happy working environment.
• Major contributor who worked more than 3 years will have the opportunity to become one of the early shareholders owning a pre-listed company.
• Wide learning and exposure in e-commerce online business.
• With EPF + Socso + SIP + medical benefits.

• Staff Activities
• Training Provided
• Allowance Provided

Ricebowl