Customer Service Supervisor (mandarin Speaker)
Cheras, Kuala Lumpur, Malaysia
Job Description
To be successful in this role, you will need to be patience, passionate on Hotel line, problem solving skill and etc.
- Proficiency in Mandarin is preferred.
- O\'level, A level, Diploma, Degree
- With minimum 1-2 years relevant experience
- Microsoft Office, Google Sheets & Google Docs
- High communication skill on both speaking and writing
- Able to work on public holiday (replacement leave provided)
- On call after office hour (allowance provided)
- Handle customer enquiries/bookings
- Handle customer check in / out process (by phone whatsapp)
- Arrange cleaner on room cleaning
- Lead the team as a team leader
- Prepare daily report to Manager
- Administrative work
- Bonus
- Allowances
- Annual bonus
- Annual dinner
- Swimming pool and gym access
- Promotion to higher level of management
- Leader support and team back up
- Office and home base working rotation
Ricebowl
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Job Detail
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Job IdJD1033962
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCheras, Kuala Lumpur, Malaysia
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EducationNot mentioned