Handle inbound customer service calls or email professionally.
Assist customers with inquiries, complaints, or product-related issues.
Update and manage customer data in the system.
Resolve issues efficiently to ensure customer satisfaction.
Requirements:
Minimum
SPM
or equivalent
Good communication skills in
English
&
Bahasa Malaysia
(spoken and written).
Fresh graduates are welcome to apply.
Work Schedule:
6 Working Days
Working Hours (6 Days/Week - Rotational Shifts):
6 AM - 3 PM | 7 AM - 4 PM | 8 AM - 5 PM | 9 AM - 6 PM | 10 AM - 7 PM | 11 AM - 8 PM | 12 PM - 9 PM | 1 PM - 10 PM | 3 PM - 12 AM | 5 PM - 3 AM | 10 PM - 6 AM
Benefits:
EPF & SOCSO
Annual & Medical Leave
Supportive, Diverse Team Culture
- We celebrate growth, teamwork & diversity
Ongoing Training & Career Development
- Rise from Executive to Manager with tailored programs
Internal Job Opportunities
- Explore new roles within the company after 1 year
Quarterly Rewards & Recognition
- Earn KPIs, bonuses, and well-deserved kudos!
Free Shuttle Van
- Get to work stress-free
Location : Skudai, Taman U, Mutiara Rini, Lima Kedai, Rumah Iskandar Malaysia, Gelang Patah, Larkin, JBCC, Danga Bay, Perling, Tampoi, Paradigm Mall, Bukit Indah
We are looking for dedicated and passionate Customer Service Executives to join our growing team!
Apply now!
Job Type: Full-time
Pay: RM1,900.00 - RM3,000.00 per month
Benefits:
Flexible schedule
Free parking
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Application Question(s):
Are you able to work as 24H rotational shift, six working days, weekends and PHs?
Education:
STM/STPM (Required)
Language:
English (Required)
Bahasa (Required)
Work Location: In person
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