Customer Service Team Bahasa Malaysia
Bayan Lepas, Pulau Pinang, Malaysia
Job Description
MohonKelayakan
- Fluent in both English, and Bahasa Malay (reading, writing and speaking)
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- 6 months to 1 year of minimum experience in Customer Service in Banking Industry preferred.
- Willing to work rotational shift
- Open to relocating to Penang.
- Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.
- Execute client instructions, resolve issues, and cross-sell bank products.
- Gather feedback, meet productivity standards, and continuously improve service quality.
- Stay updated on products and skills through training. Identify and address financial needs, safeguard customer information, and maintain brand loyalty.
- Collaborate with team members to enhance customer support and adhere to company policies and performance indicators
- Join an International Company with a dynamic, youthful workplace
- Ongoing training and development opportunities.
Maukerja
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
Customer Service (English/Bahasa Malaysia)
Petaling Jaya, Selangor -
Job Detail
-
Job IdJD1075851
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBayan Lepas, Pulau Pinang, Malaysia
-
EducationNot mentioned