Customer Service Travel (korean Speaker) (js13)

Kuala Lumpur, Malaysia

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Core Responsibilities:

Account Management (Outbound call + Email support).
Consultative. Great listeners, and problem solvers for each unique customer challenge.
Collaborative. Shares idea and thoughts with their peers and partners to accomplish common goals.
Accelerate high potential partner growth through dedicated specialist engagement.
Regular check-ins with partner to ensure leads are being actioned against and profile adjustments made as needed.
Help partner identify best fit competency/offer for their business.
Walk through competency/offer requirements and benefits, including year over year changes and related impact.
Warm handoff with partner technical consultants for technical review or architecture support.

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