Customer Service Voice Chat Support
Job Description
Role : Customer Service VOICE & CHAT Support (Malay + English) Language (English + Malay ) FRESHERS ARE WELCOMED JOB Type : Permanent Location : Cyberjaya, Selangor Qualification: SPM and Above Preferred (Advantage if have Call Center Experience ) SPM - ANY 06 MONTH TO 2 Year Experience Considered DIPLOMA/DEGREE- NO Customer Support Experience can work Working Hours : From 8AM - 12AM (8 hours only) Will be ROTATIONAL SHIFT Have 4 shifts : 8am-5pm 9am-6pm 2pm-10pm 3pm-12am Working Days: Monday - Sunday / 5 Days in a week (On rotational includes Weekend) Off Days: 2 Days (On Rotational) Salary : RM2,025 basic + RM300 KPI Allowance + (FOR NIGHT SHIFT OTHER ALLOWANCES) INTERVIEW DATE- Before 25 Sep (Contact on WhatsApp no.+60-04-224 1250 to book Interview Slot) Date of Joining- Project Start Date 25 Sep (Monday) JOB DETAIL- 1.Customer support CALL HANDLING , CHAT SUPPORT, CALL SUPPORT, Social Media Support etc. 2. Customer Support- (Call/Voice Support) 3.Passionate in helping to resolve customer issues / queries and complaint handling A team player who thrives in a fast paced, dynamic environment Good computer skills including the ability to navigate and use multiple windows Prior experience in handling Social Media or familiar with Social Media- WILL PREFERRED Able to determine the problem/sentiment of each interaction and responds professionally Good typing speed & accuracy-advantage
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Job Detail
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Job IdJD986656
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned