Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed. Managing orders and ensuring their prompt delivery.
Job Type: Full-time
Pay: RM2,000.00 - RM3,500.00 per month
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
Customer service: 1 year (Required)
Language:
Mandarin (Required)
* Bahasa ENGLISH (Required)
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