SBS Total Logistics (Malaysia) Hiring! Full Time Customer Services Executive Freight Forwarder in Selangor, Earn up to MYR 4,500 - Ricebowl
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Customer Services Executive Freight Forwarder
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MYR3,500 - MYR4,500 Per Month
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Posted 2 hours ago o Closing 29 Nov 2025
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Requirements
We are looking for a responsible Customer Service Executive / Officer to coordinate all shipments and fulfill customers' requirements. You will represent our company in a professional and ensure exceptionally high standard of service is being delivered to increase our customer satisfaction.
Responsibilities
- Responsible for coordinating all import and export shipments based on allocation
- Preparation of permit declaration (Pure CO, Permit with CO, Permit for Export/Import/Air)
- Ensure daily customers' enquiries are attended to and not limited to order and delivery status
- Handling incoming calls with the intent of providing customer satisfaction
- Work in conjunction with sales representatives to provide pre-and / post-sales support
- Ensure timely and accurately client invoicing and billings to customers
- Purchase of insurance and arrange any insurance claim for customer
- Responsible to draft and issue quotation to potential and existing customer
- Any other ad-hoc duties task by manager
Benefits
Annual Leave
Medical Leave
Medical Claim
Additional Benefits
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