Job Description

• Good communication skills in Bahasa Malaysia and English (speaking, reading, and writing).
• Can multitask, detail-oriented, and possess good problem-solving skills.
• Customer-oriented with strong interpersonal skills.
• Interested in resolving issues, answering inquiries, and handling customer complaints.
• Can thrive in a fast-paced and dynamic environment as a team player.
• Self-starter who can work independently and with minimal supervision.
• Good computer skills, including multitasking and navigating various windows.
• Experience in handling social media or knowledge in that field will be considered a plus.
• Able to determine the sentiment of each interaction and act professionally.
• Good typing speed and accuracy.
• Excellent writing skills.
• Healthcare knowledge is preferable.

• Responding to Customer Inquiries: Addressing customer inquiries, questions, and concerns promptly and professionally through various channels such as phone calls, emails, live chats, or social media platforms.
• Providing Product or Service Information: Offering accurate and detailed information about products or services to customers, including features, pricing, promotions, and technical specifications.
• Assisting with Orders and Transactions: Guiding customers through the ordering process, providing assistance with product selection, processing payments, and ensuring smooth transactions.

• Attractive bonus
• EPF/SOCSO provided
• Group medical insurance
• Uniform provided
• Nearby LRT station

• Accommodation Provided

Ricebowl