Job Description

Coordinate inbound (receiving) and outbound (shipping) schedules with customers and transporters.

Verify and process shipment documents (DO, packing list, invoice, etc.).

Update Warehouse Management System (WMS) for all inbound/outbound transactions.

Handle customer inquiries, provide shipment updates, and resolve issues.

Prepare daily/weekly reports and maintain proper filing of records.

Coordinate with warehouse and transport teams to ensure timely operations.

Coordinate with the forwarding department and Customs officers to facilitate bonded warehouse requirements and ensure document compliance.

Minimum Diploma/Degree in Logistics or related field.

Minimum 3 years' experience in warehouse or logistics customer service.

Able to speak and write basic English to communicate with overseas customers.

Good communication, coordination, and computer skills.

Able to work in a fast-paced environment and handle multiple tasks.

Knowledge of bonded warehouse operations and coordination with Customs is an advantage.

Experience handling back-to-back CO (Certificate of Origin) is an added advantage.

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

Free parking Maternity leave Opportunities for promotion Professional development
Ability to commute/relocate:

Shah Alam: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma/Advanced Diploma (Required)
Experience:

Customer service: 1 year (Required)
Language:

BAHASA/ENGLISH (Required)
License/Certification:

DRIVING LICENSE (Required)
Location:

Shah Alam (Required)
Willingness to travel:

100% (Required)
Work Location: In person