Customer Success Specialist (mandarin Speaking)
Kuala Lumpur, Malaysia
Job Description
- At least 3+ years of experience in Customer Success role or equivalent handling B2B customers.
- Excellent communication and presentation skills
- Good command in written & spoken English, Mandarin & Bahasa Malaysia
- Good logical thinking, able to quickly understand customer problems and respond to them.
- Respond to client\'s issue and enquiries promptly through phone call, email, chat, and internal software
- Introduce and demonstrate the system to customers such as account registration, job posting and etc
- Responsible to escalate clients\' issues to the sales team.
- Support the Account Manager by continuously showcasing positive & professional work attitude
- Annual leave
- Sick leave
- Laptop & supporting hardware will be provided.
- Casual Attire
- Medical Claims
- Optical & Dental benefits
- Attendance bonus
- Education benefit
Ricebowl
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Job Detail
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Job IdJD1061086
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned