Customer Success Specialist (social Media)
Bayan Lepas, Pulau Pinang, Malaysia
Job Description
MohonKelayakan
- Fresh Graduates: Welcomed to apply.
- Call Centre Experience: Not required, but a distinct advantage.
- Professional Handling: Ability to address queries and objections effectively.
- Positive Attitude: Eager to learn and go the extra mile for improvement.
- Shift Flexibility: Must be available for 24/7 rotational shifts.
- Order Support: Assist customers with placing online orders via phone and email.
- Data Security: Ensure accurate processing of payments while safeguarding personal and financial data.
- Customer Loyalty: Proactively support customers to maintain brand loyalty.
- Escalation & Collaboration: Identify and escalate priority issues, collaborate with team members to improve service quality.
- Medical and Insurance Coverage
- EPF, Socso, EIS and etc.
- Annual Leave
- Medical Leave
- Career Progression
- World Class Training provided (Soft skill, system, SOP and product knowledge)
Maukerja
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Job Detail
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Job IdJD1068743
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBayan Lepas, Pulau Pinang, Malaysia
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EducationNot mentioned