Japanese Customer Success Specialist (social Media)
Bayan Lepas, Pulau Pinang, Malaysia
Job Description
MohonKelayakan
- Language: Japanese & English (reading, writing and speaking).
- Fresh graduates are encouraged to apply (Native/Non-Native).
- Social Media savvy.
- Open to relocating to Penang.
- Good communication and interpersonal skills.
- Willing to work rotational shift.
- Have Japanese Language Certificate - JLPT.
- To efficiently handle inbound and outbound customer call inquiries.
- To be constantly guided by company\'s service standards.
- Follow communication procedures, guidelines and policies.
- Keep records of customer interactions, process customer accounts and file documents.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Annual leave and sick leave
- Language allowance RM1XXX
- Housing allowance RM6XX (EP Holders)
- Ongoing training and development opportunities
Maukerja
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Job Detail
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Job IdJD1055972
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBayan Lepas, Pulau Pinang, Malaysia
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EducationNot mentioned