Job Description

- To liaise with service providers, Customs and customers and relevant departments for all shipment related matters

- Process incoming & outgoing shipment.

- To handle and resolve all customer complaints / inquiries via mail or phone in a timely and professional manner

- To coordinate internally and externally on the arrangement and documentation preparation

- Any other ad hoc and administrative duties, as assigned by superior

- Process monthly billing (if any)

- Working location : Penang

- Arrange cargoes delivery with truckers.

- Fresh graduates are encouraged to apply and will be given training.

Job Types: Full-time, Contract

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

Maternity leave Opportunities for promotion
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Customer Care Specialist: 1 year (Preferred)
Language:

English (Preferred) Bahasa (Preferred)
Work Location: In person