Job Description

\xc2\xb7 Provides meaning-for-meaning interpreting. \xc2\xb7 Follows interpreter protocols as per training, policies, and procedures. \xc2\xb7 Follows all policies and procedures related to information confidentiality and interpreter ethics. \xc2\xb7 Attends all required training. \xc2\xb7 Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients. \xc2\xb7 Maintains confidentiality as policies. \xc2\xb7 Uses standard office equipment such as telephones, computers, copiers, and fax machines. \xc2\xb7 Uses MS Office applications such as Outlook, Word and Edge (or other internet browser). \xc2\xb7 All employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; learn from directions, observations, and mistakes; work independently or as part of a team; interact appropriately with others including co-workers, supervisors, and customers; and work with supervision, receiving instructions/feedback. \xc2\xb7 Fluency in Mandarin/Cantonese & English \xc2\xb7 Skilled at communicating, both orally and in writing in Mandarin/Cantonese & English \xc2\xb7 Basic understanding of linguistics and different cultures. \xc2\xb7 Skilled in adjusting to rapidly changing circumstances \xc2\xb7 Ability to react calmly and effectively in emergency situations \xc2\xb7 Strong attention to detail and accuracy \xc2\xb7 Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures. \xc2\xb7 Skilled at keeping supervisors informed of problems or issues \xc2\xb7 Exceptional commitment to confidentiality \xc2\xb7 Skilled in establishing and maintaining effective work relationships \xc2\xb7 Uses MS Office applications such as Outlook, Word and Edge (or other internet browser) \xc2\xb7 Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system. Job Type: Full-time Salary: RM4,500.00 - RM5,000.00 per month Schedule:

• Night shift

Ability to commute/relocate:

• Ipoh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Willing to relocated to cyberjaya

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Cantonese (Preferred)
• English (Preferred)