Customer Support (english)
George Town, Pulau Pinang, Malaysia
Job Description
- Experience in the sales or customer service industry is an added advantage.
- Responsibilities include handling customers via calls, emails, and chat.
- Ensuring innovation and quality in every customer interaction.
- Delivering exceptional customer interactions, evaluated through client call quality reports, call audits, and customer satisfaction surveys.
- Accurately recording valid orders and documenting all Saved For Later ("SFL") opportunities.
- 5 working days in a week
- Normal Working hours
- EPF & SOCSO
- Sick leave
- Annual leave
- Rest & relax area.
- Quarterly staff recognition and appreciation
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Medical Insurance
- Training Provided
- Allowance Provided
- Performance Bonus
- 5 Working Days
Ricebowl
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Job Detail
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Job IdJD1029433
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGeorge Town, Pulau Pinang, Malaysia
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EducationNot mentioned