Customer Support Executive
Bukit Jalil, M14, MY, Malaysia
Job Description
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Respond promptly and accurately to customer inquiries via email, live chat, phone, and social media. Help customers troubleshoot and resolve technical issues. Coordinate with other teams to ensure timely product delivery and installation. Identify recurring issues and suggest improvements to management.
Requirements:
Diploma or Degree holder. 1-3 years of relevant customer service experience, ideally in e-commerce. Strong communication skills (phone, written, interpersonal). Familiarity with Zendesk or similar systems is a plus. Experience in air-conditioning, consumer electronics, or home appliances is an advantage. Willingness to work on rotational shifts (5-day week with 2 rotating off days). Must be able to commute to
Bukit Jalil, Kuala Lumpur.
Night shift allowance provided.Job Type: Full-time
Pay: Up to RM3,200.00 per month
Benefits:
Opportunities for promotion Professional development
Application Question(s):
What is your expected salary? Are you able to start immediately? Are you able to work on night shifts?
Work Location: In person
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Job Detail
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Job IdJD1237405
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Jalil, M14, MY, Malaysia
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EducationNot mentioned