To response to customer queries in a timely and accurate way, via phone, email or chat.
To support business development or account executives regarding sales and support matters.
To attend phone calls and inquiries of walk in customers with regards to calibration services offer by company.
To ensure proper arrangement of customers calibration items from receipt to dispatch of customer
To send calibration reminder to customer.
To submit monthly report for Reminder and Sales Revenue
To assist in debtor collection.
To coordinate site schedule with Site Department.
Follow up with customer on the KIV item.
To maintain profitability of the operation.
To ensure proper attire and self-discipline at all time.
Willing to be based at Bukit Mertajam, Penang.
Job Type: Full-time
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
Health insurance
Maternity leave
Work Location: In person
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