Customer Support Executive Mandarin Speaker (banking Industry) No Exp Needed
Petaling Jaya, Selangor, Malaysia
Job Description
MohonKelayakan
- Candidate must possess at least a Diploma and above.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply
- Full Training Provided
- Fluent in the required language Cantonese & English (speaking, reading, and writing)
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Applicant must be willing to work on rotational shift 24/7
- Willing to Relocate to Petaling Jaya.
- Provide timely support to customers through available communication channels (inbound, outbound calls and email)
- Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information\'s
- To ensure efficient problem and complaint resolution.
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
- Pro-active support to customers to prevent damage to brand loyalty
- Medical and Insurance Coverage
- EPF, Socso, EIS and etc.
- Annual Leave
- Medical Leave
- Career Progression
- World Class Training provided (Soft skill, system, SOP and product knowledge)
Maukerja
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Job Detail
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Job IdJD1067446
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned