Job Description

Job Responsibilities:

The IT Operator must visit the customer's place and respond to customer requests for all kinds of IT infrastructure Provide installation work for IT devices and software and provide guidance on how to use the product and software during onsite or regular maintenance or project Responsible for an understanding of the product and it is necessary to explain clearly about the product characteristics and usage When visiting a customer's location for repair or troubleshooting upon their request, the IT Operator must respond promptly, determine the root cause, and address the issue effectively Responsible for creating and updating IT infrastructure documentation To monitor CCTV To check and detect if any water leakages at Data Center To monitor Data Center temperature and humidity To provide Mechanical and electrical support related to Data Center To manage visitor or vendor access control to Data Center To provide advice on structured cabling To maintain and ensure hardware assets and inventory list are updated Batch job monitoring and processing Incident escalation to appropriate parties To monitor all activities in data center and ensure visitors or vendors adhere to ISO27001/ISMS guidelines

Job Requirement:

Possess Bachelor's Degree or above in Electronics Engineering, Computer or Network related major. Basic knowledge of data communication such as TCP/IP protocol, IP packets and router protocol. Good communication and customer service skills and the ability and desire to work in a collaborative team environment. Excellent interpersonal and communication skills, able to work in a team Candidates must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent. Candidate must possess at least 2 years of working experience in the related field Familiar with banking environment and Control-M.
Job Type: Full-time

Pay: From RM2,000.00 per month

Benefits:

Health insurance Professional development
Work Location: In person