Job Description

AS-MY-Kuala Lumpur
and Qualifications


POSITION SUMMARY

Purpose
Responsible for supporting the Debt Recovery Collection (DRC) activities which is part of collection process in the respective regions or countries of responsibilities

Nature and Scope
Reporting to the Collection Supervisor, you will assist in providing support in the areas of 3rd party collection, legal actions, coordinating the process and preparation of documents for legal letter, arbitration, enforcement, proof of debts submission and any other similar activities

Your key objective will be to ensure the timeliness, completeness, and accuracy in managing the DRC accounts. You are required to liaise closely with external service providers and panel law firms and other functional team such as Credit Team, Commercial Team, Customer Services, Billing Team, Customer Master Data, Account Receivable, Account Payable and any other potential team, in order to achieve task objective. Strong organization skill and analytical skill are necessary to ensure DRC documents filed, annual reporting and exercise judgement within defined practices and policies to determined appropriate action.

DIMENSIONS
Third Party Collection Agency Management 500+ cases annually
Legal Cases 300+ cases annually

REGIONS
Asia, Middle East & India

PRINCIPAL ACCOUNTABILITIES

• Responsible for collection activities related to legal action, coordinating the process and preparation of documents for legal letter, arbitration, enforcement, proof of debts submission and any other similar activities

• Liaise with external legal firms and appoint external lawyer with respect to arbitration cases

• Exercise judgment within defined practices and policies to determined appropriate action

• Work closely with other functional team such as Credit Team, Commercial Team, Customer Services, Billing Team, Customer Master Data, Account Receivable, Account Payable and any other potential team, to achieve task objective

• Perform proper e-documentation filing and tracking system for all legal cases including the arbitration documents, appropriate approval & all supporting emails

• Prepare reports to management team/ commercial team on the legal cases

• Responsible to manage the third-party collection agency\xe2\x80\x99s performance including case assignment, success recovery commission and contract renewal

• Any ad-hoc duties assigned by his/her superior deemed as necessary.

JOB REQUIREMENTS

• Bachelor\xe2\x80\x99s Degree or Diploma in Business Administration, Finance & Accounting, Law or equivalent.

• 3 years in relevant experience with law firm will be an advantage

• Analytical, high integrity, & excellent communication skills that can interact with all levels of staffs

• Self-motivation & ability to work under pressure

• Good working knowledge of Microsoft Office 365

• Meticulous and attentive to detail.

JD ATTACHED

Req No.
48035BR
Employment Status
Full Time
Organization
Corporate
Business Sector / Division
Finance
Region
Asia
Country
Malaysia