Job Description

We are seeking an experienced

Digital Learning Operations professional

to lead and coordinate the daily functions of the e-learning department. This role oversees LMS operations, process efficiency, and data-driven improvement initiatives while managing a small team. It is ideal for someone with strong digital fluency, managerial experience, and a passion for transforming education through technology.

Key Responsibilities

Oversee and coordinate the

operational functions

of the digital learning department, managing about 6 team members. Translate strategic goals into

measurable, actionable outcomes

and ensure departmental targets are met. Develop and implement

SOPs for digital learning and project management

to enhance operational efficiency. Manage

LMS platforms

(e.g., Moodle, Canvas, Blackboard), ensuring functionality, updates, and user support. Collaborate with internal and external stakeholders to streamline workflows and digital learning initiatives. Compile and analyze

LMS and learner data

for reporting, improvement plans, and decision-making. Oversee

budgets, purchasing processes, and vendor coordination

related to learning technologies. Drive

continuous improvement projects

to promote innovation, scalability, and service quality.

Skills & Requirements

Bachelor's degree

in Educational Technology, Instructional Design, Education, or a related field.

Minimum 5 years' hands-on experience

supporting LMS platforms (e.g., Moodle, Canvas).

Managerial or supervisory experience

(managing 3-6 team members) within higher education or digital learning environments. Proven ability to collaborate within

diverse, multi-stakeholder settings

. Strong

digital fluency

and understanding of educational technologies. Excellent

organizational, analytical, and communication

skills. Passionate about

digital learning transformation

and process optimization.

Preferred:

Master's degree

(in progress or completed) in a related field. Familiarity with

content authoring tools

(Articulate, H5P) and video editing. Experience in

multi-institutional or blended learning environments

.
Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM11,000.00 per month

Benefits:

Additional leave Dental insurance Free parking Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Application Question(s):

Do you have at least 5 years of hands-on experience managing LMS platforms (e.g., Moodle, Canvas) and leading a digital learning team?
Work Location: In person