Diploma] Basic Rm4700 Cantonese Customer Care For Travel Platform @ Pj (sept Intake)
Petaling Jaya, Selangor, Malaysia
Job Description
MohonKelayakan
- Applicants with SPM Certificate and above are welcome.
- Proficiency in Cantonese (speak and listen)
- Fluent in Traditional mandarin and English (Verbal, read, typing)
- Have no issue to work on 24 hours Rotational shift (9 hours per shift including 1 hour break time)
- Able to start working on 9th September
- Have no issue to be fully work based at Subang Jaya, Selangor office.
- Handling inbound calls, Emails, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
- To exceed customer\'s expectation in term of service & accurate information.
- Work in team to achieve the required KPI elements SLA
- Respond to customer questions or resolve problem related to their reservation or payment.
- Review and approve request for booking cancellation and refunds.
- Act as phone support for the booking platform.
- Monthly salary: Basic RM4,700 + up to RM300 KPI Allowance + RM20/day Transportation allowance (10pm - 6am)
- EPF & SOCSO
- Dental claim up to RM500 per year
- 14 days annual leave & 14 days medical leave
- Walking distance to LRT
- 1 - 2 months paid training provided.
Maukerja
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Job Detail
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Job IdJD1059897
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned