Job Description

Director, GPO Delegate Operational Effectiveness This was a newly created role in 2023 for a Director within the Risk and Conduct, Financial Crime and Compliance (CFCC) COO team as a GPO Delegate, Operational Effectiveness Manager (Senior Manager) working with the Global Process Owner for Managing Regulatory Change (\'MRC GPO\') process and Head of Regulation Identification Unit(\'RIU\') for Risk and CFCC. The GPO Delegate is mandated with the responsibility of reviewing issues escalated to ascertain operational effectiveness of process and technology/automation. In addition, maintaining structure in the RIU approach and ensuring effectiveness of controls, including driving attestation from relevant functions that delegated activities are completed effectively (this may be through monitoring of ORF controls aligned with SLAs). The GPO Delegate is also responsible for the identification of potential areas of improvement of processes system and process ownership for horizon scanning and workflow toolset and reviewing taxonomies, trackers, MI, KCIs/CSTs. This is a new team being setup and the role and responsibilities may evolve as and when the tools/process matures. The RIU\'s mandate is to provide centralised horizon scanning for Risk and CFCC regulatory developments and changes, and initial curation of regulatory content to RCT, Policy Owners/Standard Owners and Country CFCC Teams, for an agreed list of key regulatory authorities. In accordance with the Risk and CFCC regulatory change target-state and remediation, the responsibilities of this role contribute to the implementation of the strategy to define the process and operating model across relevant frameworks and RIU improvement initiatives to develop effective solutions and maximise operational effectiveness. Job Summary Governance and oversight of the Country and Group Managing Regulatory Change (MRC) Process through monitoring of MI to ascertain the operational effectiveness of the process Proactive and continuous engagement with Country CFCC teams and the Central Testing Unit (CTU) to provide guidance and direction in an effort to ensure their understanding of MRC controls and metrics, how they should be carried out, and actions being taken to remediate exceptions / breaches Lead initiatives to enhance the quality of MRC MI with visibility at Group, Regional and Country Support the quarterly MRC Residual Risk Assessment an annual RCSA processes including engagement with the MRC Risk Framework Owner (or delegate) and Group Operational Risk The Role Responsibilities Develop, clarify, and drive initiatives to deliver intent and purpose of the RIU under the Manage Regulatory Change policy and standards, with focus on developing the optimal balance between effectiveness and efficiency for identifying and managing regulatory change Contribute to the development of the function\'s vision and purpose, transform the Bank through professionalising how regulations are identified and managed, and progressively guide all parties involved to perform their roles more effectively and efficiently Keep abreast of industry and internal insights to optimise the Group\'s effectiveness and efficiency to discharge its regulatory change management obligations Build and sustain capabilities to identify external regulatory change and changes to the Bank\'s business model on a timely basis to ensure the right stakeholders can act on the changes Provide Operating Model / Process Design, Change Management and Project Management expertise to BAU Act as a key contact point for relevant RIU matters Identification and management of the end-to-end process as defined in the Group\'s Process Universe and associated risks including activities which are carried out by other businesses or functions, or which are hubbed or outsourced Ensure effectiveness of controls, incl. driving attestation from relevant functions that delegated activities are completed effectively (this may be through monitoring of ORF controls aligned with SLAs) Being responsible to the Process Universe Owner, Framework or Policy Owners, and implementing the control requirements applicable to the process Escalating significant risks and issues to the Process Universe Owners, relevant RFOs or Policy Owners. Ensure control points are flexed as the tool matures and ensure the process operates efficiently. Identify potential areas of improvement and processes Review the escalated issues and ascertain the process and operational effectiveness of the technology/automation In addition to the core risk management responsibilities of the role set out above, the role holder must act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated to management and through the relevant committees Escalating serious regulatory breaches or where risk appetite has been breached to senior management for regulatory notification as appropriate Ensuring proactive and timely dissemination of regulatory changes/practices and associated risks, and proactive engagement in regulatory reform The role holder shall ensure the provision and construction of meaningful aggregated MI / analytics for regulatory identification, horizon scanning, dissemination visibility, implementation, insights and proactive decision making Ensure appropriate and timely escalations occur to the relevant governance committees (RCOF, GNFRC, Regional and Country Business Risk Committees) Our Ideal Candidate Minimum of 5- 7 years of experience within Banking or Financial Services Knowledge of regulatory identification and change management requirements Regulatory experience and understanding of global regulatory universe across Financial Services Understanding of agile ways of working and delivering transformation Strong data management, analytical and MI design and production skills Strong interpersonal, relationship building, and influencing abilities Ability to collaborate and work dynamically across a broad range of stakeholders Ability to manage geographically dispersed stakeholder base with multi-cultural awareness and sensitivity Highly disciplined and structured with an outcome orientated mindset and approach Exemplary integrity, ethics, independent and resilience You will be offered Career development in a fast-growing company with a clear business strategy Opportunity to expand international experience and build global professional relations Competitive benefits package (incl. health & life insurance, pension plan, meal & sports cards) 3 days of paid volunteering leave our employees can use to support the cause of their choice Convenient location (next to Rondo Daszy \'skiego) with subway, tram and bus lines Comfortable office space with chillout areas, free coffee/tea & fruit supply Contribution to building our newest Global Business Services center 26 days of leave per year for all the employees. About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

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