Job Description

• Controls mailing list and ensures it updated constantly
• Sets individual sales target in line with approved budget
• Structures marketing and promotional strategies to create market awareness
• Maintains existing business and develops new accounts
• Maintains good business relationship with all producers
• Completes weekly entertainment and weekly activities plan
• Conducts sales campaign by direct sales call / visits/mailing for group and FIT business, meeting and banquets from all sources for bookings and leads
• Makes sure all booking orders (banquet/meetings) are correctly instructed for effective communication between sales and banquet operation
• Ensures all incoming correspondence and telephone enquiries are handled with efficiency and great care to build up a pleasant relationship
• Keeps clients advised of latest information regarding hotel\xe2\x80\x99s development
• Keeps well informed about the operations especially in essential departments (Front Office, Housekeeping, F&B and Banqueting etc.)
• Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need be)
• Promotes the hotel as often as possible through entertaining, conducting, site inspections, and presentations etc. of the hotel
• Promotes a positive image of the hotel in all forms of contact at all times
• Develops & fosters close and positive rapport with the public, guests, clients and members of the trade
• Familiarizes with the operation and application of the hotel\'s computer / data processing system.
• Ensures the implementation and utilization of in-house software especially the \xe2\x80\x9csales and catering\xe2\x80\x9d, uses it efficiently and maintains its application
• Proposes Business Plan yearly for own department and follow through accordingly
• Writes performance reviews and solve internal issues. Discusses and lays out project specifications. Makes detailed plans to accomplish goals
• Makes sure hotel is the ahead of the market with changing inventory, target competition accounts as well as new ventures / projects in the city. Focuses on out performing competition
• Is responsible to achieve greater understanding of yield management, booking pace, and report maintenance from an education and application point of view

• Diploma or recognized professional qualification in Hotel Management, Business Administration Management
• Minimum 3 years of working experience in the Assistant Director of Sales role of a reputable 4 or 5 star Hotel
• Technically competent in sales and/or marketing and/or revenue, excellent business acumen, analytical and leadership skills High level of integrity and dependability with a strong sense of urgency and results oriented

• Fluent in English and Bahasa Malaysia (written & spoken)
• Well verse in Microsoft Word, Excel, PowerPoint, Outlook, Opera, Sales & Catering, Revenue and Reservation systems
• Presentation skills
• Have the ability to prioritize workload assignments
• Team work
• A well-organized & initiative person
• Able to work independently
• Firm and fair when making decisions or new implementations
• Pleasant and mature personality
• Diversified, innovation, creative planning & strategies
• Strong in problem-solving and resolve conflicts
• Analytical and prompt in action
• Excellent communication skills and able to interact with all levels of employees
• High sense of integrity
• Able to deal with workplace stress

• Attractive remuneration package
• 5 Working Days
• Talent development opportunities
• Corporate social responsibility activities

Accor