Job Description

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Director, Retail & Franchise

Purpose & Overall Relevance for the Organization:

• Responsible for developing and leading the Retail strategy within the designated market.
• Achieve profitable and sustainable market share growth and drive strategies through all the concept stores.
• Ensures division sales, profitability, margin, and operational objectives are met through an executed strategic business plan.
• Leads a service culture and develops people within the channel to drive employee engagement, retain talents and develop capabilities across the business in order to achieve Global and Market strategic goals.

Key Responsibilities:

• Design and implement the strategy for the Retail business throughout the Market to grow the business and achieve a competitive advantage in the market
• Maintain a collaborative approach and consistently communicate vertically and cross-functionally to ensure alignment of internal priorities and resources are allocated appropriately to achieve desired results.
• Directs and continuously improves Retail store operations to meet market and global objectives for operational excellence.
• Develops and implements in-store programs designed around industry best practices to increase efficiency in operational and Brand excellence.
• Drive market strategy for retail expansion to fulfill brand and commercial objectives, and partner closely with the regional Hub team to finalize investment decisions.
• Own internal procedures for the adidas Group brands to ensure full compliance with internal audits and published guidelines/procedures.
• Lead and advocate the service model and methodology - be an active ambassador for the Connect Engage and Inspire methodology and live this in your day-to-day leadership practices
• Create and drive a high-performance service culture by setting clear expectations, and targets, analyzing stores\' performance, holding leadership teams accountable, and giving appropriate and prompt feedback.
• Lead by example staff progression and development using Global tools and programs; Performance management, coaching, career planning, career experiences and placements plus participation in relevant development programs.
• Actively lead and participate in Global and Market talent management processes through mentorship. Sponsorship, sharing talent and providing market development opportunities for global talents to reach their full potential.
• Ensure the Global Retail HR in-store training and development program is executed to strive for constant improvement in-store personal capability
• Lead and drive people initiatives bring the people strategy to life in the context of the local function and Market, leverage global tools and programs to enable this and identify local needs in partnership with HR Business Partner.

Key Relationships:

• Regional Hub Team
• Market Leadership Team
• Landlords and Mall Management

Knowledge, Skills and Abilities:

• Ability to think strategically, define business opportunities and problems, understand complex business challenges and formulate effective solutions to improve results.
• Demonstrated experience in developing and completing successful financial and business plans for achieving sales, service, and contribution goals in large Retail organizations.
• Strong leadership and coaching skills, and the ability to capitalize on and apply these skills, resulting in the growth and development of managers and employees in the organization.
• Possesses strong interpersonal skills and is able to achieve desired results in a fast-paced, highly competitive, multi-tasking environment.
• Extremely strong in the areas of merchandising and store operations, preferably industry knowledge within footwear & apparel.
• Ability to conduct and analyze research related to consumers, industries, markets, customers and competitors.
• Possess strong organizational, problem solving, negotiation and resolution skills.
• Experience setting a shared vision and direction and building the excitement and enthusiasm needed to engage a wide variety of stakeholders;
• Experience building organizations with strong teams and truly committed staff - evidenced by employee retention and engagement;

Pre-requisite Knowledge / Skills:

• Bachelor\'s degree with ten or more years retail management experience with progressively increasing scope and responsibility (a combination of education and experience may be substituted in lieu of a degree)
• 10+ years managing and leading teams
• Minimum 7 years\' experience successfully leading, managing and developing multi store, multi-channel retail teams.
• Good command of English and fluent local language
• IT Skills:

• Outlook: Intermediate
• Excel: Advanced
• Powerpoint: Advanced

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE\'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company\'s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title: Director, Retail & Franchise

Brand: adidas

Location: Petaling Jaya

TEAM: Retail (Back Office)

State: 10

Country/Region: MY

Contract Type: Full time

Number: 497661

Date: Jul 14, 2023

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