Job Description

About Hangry

Hangry is a multi-brand food and beverage company founded in 2019 in Indonesia. Today, we operate 15 brands and over 120 outlets across the country, serving tens of thousands of orders every single day. As one of the pioneers of the cloud kitchen concept in Indonesia, we're now bringing our innovation to Malaysia. This is just the beginning of our journey here -- and we're looking for passionate leaders to grow with us.

About the Job

We're looking for a

District Manager

to oversee multiple areas and ensure the overall performance of our outlets in Malaysia. In this role, you'll lead Area Managers and Store Managers, drive operational excellence, and ensure business goals are met across your district. You'll be responsible for guiding teams, improving efficiency, and delivering consistent quality and customer satisfaction--while fostering a culture of growth and collaboration at every level.

What You'll Do

Lead and support Area Managers and Store Managers

-- guide recruitment, training, and coaching to build strong, high-performing teams across your district.

Ensure smooth operations across multiple outlets

-- overseeing sales, service quality, cleanliness, food safety, and compliance with company SOPs and Malaysia's standards.

Manage workforce planning

-- review manpower needs, optimize scheduling, and balance labor costs across areas.

Oversee financial and operational performance

-- monitor sales, profitability, COGS, and efficiency, while driving continuous improvement initiatives.

Strengthen customer experience

-- ensure consistent service quality, address escalated issues, and maintain high satisfaction across outlets.

Drive alignment with company goals

-- provide district-wide reporting, insights, and recommendations to senior operations leadership.

Requirements

5-7 years of experience in multi-outlet management within F&B or retail (QSR, cafe, restaurant) in Malaysia. Proven leadership in managing and developing Area Managers or similar positions and large teams. Strong business acumen with ability to drive profitability, efficiency, and operational excellence. Solid knowledge of Malaysia's food safety, hygiene, and labor standards. Excellent communication skills in English and Bahasa Melayu. Flexible to travel frequently across outlets and work on weekends, evenings, and public holidays. Customer-focused, hands-on, and results-driven. Eligible to work in Malaysia.

Why Join Us

At Hangry, you're not just managing a store--you're shaping customer experiences, building a strong team, and making an impact every day.

Growth Mindset

: Build leadership and business management skills.

Team Spirit

: Work with passionate teammates in a collaborative culture.

Empowered Leadership

: Take ownership of your outlet with trust and guidance.

Real Impact

: Every decision you make matters.

Perks & Benefits

Competitive salary package with regular market benchmarking.

Statutory Contributions

: EPF, SOCSO, EIS -- fully covered.

Paid Leave

: Annual leave (as per Employment Act). Structured training program to build your skills. Clear career path to senior leadership roles within Operations and cross-functional opportunities. Exposure to multi-brand management and nationwide projects. Direct impact on shaping outlet strategy and business growth.
Job Type: Full-time

Pay: RM6,000.00 - RM7,000.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person