Job Description

The role involves planning, deploying, configuring, and optimizing Dynatrace monitoring solutions across various environments, ensuring they meet application, infrastructure, and business requirements.This is a hybrid role. Office is located in Petaling Jaya, but you may be asked to report to the client's office in Serdang on a rotational basis.

• Dynatrace Advisory:

• Perform planning, consulting, technical analysis, design, development, testing, implementation and daily support of application monitoring and automation software
• Develop and implements policies, strategies, guidelines, standards, and procedures
• Define strategy and roadmap for Dynatrace monitoring including rollout approach based on technology landscape and customer policies Design Dynatrace monitoring architecture based on IT landscape, security policies, and deployment approach
• Dynatrace Deployment and Configuration:

• Identify infra, apps, and business requirements for monitoring and design Dynatrace monitoring solution
• Work with different technical teams across the organization to determine scope for different monitoring solution designs
• Work with stakeholder leadership and teams to partner on rollout of solutions Deploy and configure Dynatrace monitoring solutions across various environments (development, testing, production)
• Integrate Dynatrace with existing systems and applications
• Customize Dynatrace settings to meet the specific needs of different applications and infrastructure components
• Monitoring and Performance Management:

• Set up monitoring for applications, services, and infrastructure using Dynatrace
• Create and manage dashboards, alerts, and reports to provide visibility into system performance
• Analyze performance data to identify bottlenecks, trends, and potential issues.
• Troubleshooting and Support:

• Provide technical support for Dynatrace-related issues.
• Research and troubleshoot with support from SMEs as needed
• Collaborate with development, operations, and support teams to resolve performance issues.
• Conduct root cause analysis for performance problems and recommend solutions.
• Optimization and Best Practices:

• Develop and implement best practices for using Dynatrace effectively.
• Optimize monitoring configurations and settings for improved performance and efficiency.
• Stay updated with the latest features and updates in Dynatrace and incorporate them into the monitoring strategy.
• Documentation and Training:

• Document configurations, processes, and troubleshooting steps related to Dynatrace.
• Conduct training sessions for team members on the use and capabilities of Dynatrace.
• Create user guides and manuals for internal stakeholders. Conduct training sessions with demo for customer

Thrive in a dynamic global MNC environment.|Trusted provider of change, modernization, and operational servicesRequirements:

• Proficiency in Dynatrace configuration and administration.
• Strong analytical and problem-solving skills.
• Excellent decision-making skills.
• Excellent communication and collaboration abilities.
• Familiarity with scripting languages (e.g., Python, Shell scripting) is a plus.
• Understanding of IT infrastructure, networking, and application development processes.
• Experience working with remote technical teams/resources.
• Strong communication and executive level presentation skills.

Good to have:

• Dynatrace Certified Associate
• Dynatrace Certified Professional

Page Outsourcing is currently tasked with recruiting a Dynatrace Engineer on behalf of our client, a Fortune 500 global IT services leader with more than 130,000 employees in over 70 countries. This is a permanent role based in Petaling Jaya, Malaysia.

• Be part of a well-established technology consulting company
• You are entitled to flexi annual leaves and 13th month pay.
• Health insurance for yourself, your spouse, and children
• Flexible working arrangement

Michael Page