Job Description

Job Details

Role 
\xe2\x80\xa2	Manage customer daily orders and delivery arrangements. 
\xe2\x80\xa2	Manage customer enquiries and feedback via Whatsapp, email, social media, and other communication platforms. 
\xe2\x80\xa2	Assist customers with manual orders, and manage special requests. 
\xe2\x80\xa2	Communicate with partner suppliers to respond to customer enquiries. 
\xe2\x80\xa2	Track deliveries and update customers on order status. 
\xe2\x80\xa2	Update website with stock availability. 
\xe2\x80\xa2	Assist with the operations team\xe2\x80\x99s general tasks. 
\xe2\x80\xa2	Provide feedback to the operations, sales, and marketing teams to improve customer experience and communications. 
\xe2\x80\xa2	Work with the operations, sales, and marketing teams to improve customer experience and communications. 
 
Requirements 
\xe2\x80\xa2	Diploma or Bachelors Degree in any discipline. Fresh grads are welcome to apply. 
\xe2\x80\xa2	Proficient in Microsoft Office and third party logistic provider apps (Lalamove, Grab etc). 
\xe2\x80\xa2	Good understanding of major social media platforms.

Company Details

• Company Name: Farmer Foodie Direct Sdn Bhd
• Registration No.: 1372546-H
• Address: 31-1 Jalan Damai Niaga, Alam Damai, Cheras
• Postcode: 56000, Kuala Lumpur
• State: Wilayah Persekutuan
• Tel: 0391011211
• Fax:
• Email:
• Web Site:
• Contact Person: Meng Li

Requirements

• Position Level: Non Executive
• Specialization: Sales Support
• Industry Type: Agriculture
• Vacancies: 1
• Closing Date: 2023-06-30

How to apply

Email directly or call 0391011211 to apply for this job. Announce to them where you saw this posting.

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