Job Description

Salary: MYR 3,500 - MYR 4,500 Per Month

Location: Petaling Jaya, Selangor

Type: Full Time

Requirements:

Hands-on experience managing and growing online stores on TikTok Shop, Lazada, and/or Shopee

Demonstrated ability to plan and execute sales and marketing campaigns

Experience managing e-commerce customer service

Ability to collaborate with warehouse/logistics teams for order fulfillment and returns

Strong analytical mindset with experience in reading sales data and customer insights

Creative, highly organized, and able to manage multiple tasks efficiently

Able to communicate effectively with regional counterparts across China and Southeast Asia

Fluent in Mandarin and English (both verbal & written)

Responsibilities:

Manage and grow official stores across TikTok Shop, Lazada, and Shopee

Develop platform-specific sales & marketing strategies to achieve revenue targets

Execute campaigns such as live streams, vouchers, bundle deals, and flash sales

Create and optimize product listings (descriptions, images, and videos) for maximum conversion

Act as main point of contact for customer inquiries and issue resolutions

Monitor and manage reviews & ratings to maintain strong brand reputation

Work closely with warehouse to ensure accurate and timely order fulfillment

Handle returns, exchanges, and delivery-related issues

Analyze platform performance and generate insights for improvement

Stay updated on e-commerce trends, platform features, and competitor activities

Skills Required:

E-commerce Management

Marketplace Management

Digital Marketing

Inventory Management

Customer Relationship Management

Benefits:

Annual Leaves

EPF

SOCSO

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

Additional leave Opportunities for promotion Professional development
Work Location: In person