E Commerce Assistant (rm2600) Kl

Kuala Lumpur, Malaysia

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Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers\' requests, enquiries, orders etc;
Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
Manage to come up with solutions by communicating with online platform\'s customer service;
Coordination of packing & arrangement on the shipment base on our Logistics;
Uploading and maintaining all the SKUs selection on the e-commerce platform;
Support the Management team in exploring strategic initiatives for our online offering;
Assistance with price adjustments / promotion deals on e-commerce platform

Job Requirements

Minimum Diploma
Able to adapt to a fast paced working environment with tight deadlines
Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality
Team player with good interpersonal, oral and written communication skills
Highly proficient in MS Office applications

Job Type: Permanent Salary: RM2,500.00 - RM2,600.00 per month Benefits:

Experience:

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