Responsible for e-commerce operational tasks, including product listing within our e-commerce platform, process order, follow up returns, campaign planning and management, reporting, etc.
Evaluate and analyze the campaign performance and identify the opportunity to increase conversion.
Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
Liaise with marketing team to build effective online strategy and drive traffic to store
Performs administrative and division support activities
Achieve division monthly gross profit target as set by the Management.
To undertake any ad-hoc assignments as and when required.
Requirements
:
Candidates must possess at least a Diploma/Bachelor's Degree in E-commerce, Marketing, Business Administration or equivalent.
Possess working experience(s) in the related field will be added advantage.
Able to work independently, full responsibility and with minimum supervision.
Organized, strong communication and excellent time management skills
High level of conceptual, analytical and problem solving skills
Positive attitude, self-motivated
Fresh graduates are welcome to apply.
Applicants must be willing to work in Ipoh, Perak.
Benefits:
Employee Shares Option Scheme (ESOS)
KPI rewards
Annual Bonus
EPF, SOCSO, EIS
Medical Claim
Overtime Claim
Annual Leave/ Medical Leave/ Wedding Leave, etc
Staff Purchase Scheme
Product Training: Apple/ Intel/ Microsoft/ APC, etc
Oversea Trip: Asia, America, Australia, Europe
Salary Review- Twice per year
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
Free parking
Opportunities for promotion
Parental leave
Professional development
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
E-commerce: 1 year (Preferred)
Language:
English (Preferred)
Bahasa Malaysia (Preferred)
Mandarin (Preferred)
Location:
Ipoh (Preferred)
Work Location: In person
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