Job Description

Be responsible as a team to achieve the company\'s online sales target via official brand stores in various online marketplaces. He/she is also responsible for the customer experience throughout the buying journey.

Responsibilities:

• Responsible for day-to-day execution and implementation of the e-commerce trading activities across online marketplaces (product listing, promotion, price change, campaign banner management).
• Ensure all product uploads are complete with full descriptions. Track inventory levels and product removal (if necessary).
• Work closely with related stakeholders to deliver effective content and promotions.
• Liaises with marketplace representatives on all promotion and campaign activities.
• Monitor the ongoing performance of online promotions, making recommendations for change and improvement.
• Ensure the stock fulfilment to meet customers\' expectations.
• Handle online customer service, answer queries, respond to customers\' reviews, and prepare invoices for customers\' purchases.
• Conduct research on competitors and their trading conditions.
• Any other tasks assigned by the superior as and when needed.

Requirement:

• At least a Diploma in any field of study.
• Proven working experience in an eCommerce role in any field/ industry.
• Attention to detail and a strong desire to succeed
• Ability to multi-task and work under tight reporting timeline
• Good English verbal and written communication skills. Knowledge of Mandarin is a plus.

Attractive salary, bonus and performance incentives. Interested candidates may submit a detailed resume together with a passport-sized photograph by mail, email or WhatsApp to our HR Department at 016-912 8011 for further details.

Location: No.3, Persiaran Kilang, Kawasan Perindustrian Jelapang, 30100 Ipoh, Perak.

You.my