: Monday-Friday: 8:00 AM - 5:00 PM | Saturday: 8:00 AM - 12:00 PM
About the Role
We are looking for a highly motivated and results-driven E-Commerce Executive to manage and grow our online sales channels. The ideal candidate will have hands-on experience with platforms such as Shopee, Lazada, TikTok, and Site Giant, as well as digital marketing campaigns. This role requires a balance of creativity, analytical skills, and operational efficiency to deliver a seamless online shopping experience and drive sales growth.
Key Responsibilities
E-Commerce & Platform Management
Manage and optimize e-commerce platforms (Shopee, Lazada, TikTok Shop, Site Giant/ Shopify, etc.), ensuring accurate product listings, pricing, and inventory updates.
Monitor and ensure smooth daily operations across platforms, including order fulfilment and payment processes.
Campaigns & Promotions
Plan, execute, and monitor online campaigns, promotions, and seasonal events to maximize sales.
Work with platform KAMs to plan and execute campaigns, secure promotions, and optimize performance to drive sales and visibility.
Customer Engagement
Handle customer inquiries efficiently via online platforms and collaborate with customer service teams to ensure a smooth shopping experience.
Analysis & Reporting
Track and analyze sales performance, customer data, and campaign results to identify opportunities and propose improvements.
Review competitor activities and e-commerce trends to support strategic planning.
Events & Exhibitions
Participate in baby expos, and promotional events to support brand presence and sales activities.
Requirements
Malaysian citizen.
Diploma/Degree in Marketing, E-Commerce, Business, or related fields (preferred).
At least 1-3 years of relevant experience in e-commerce or digital marketing.
Strong knowledge of online marketplaces (Shopee/Lazada a must, TikTok & SiteGiant is a bonus).
Analytical, detail-oriented, and able to turn data into actionable insights.
Independent and proactive, capable of working effectively with minimal supervision in a fast-paced environment.
Strong communication skills in English & Bahasa Malaysia (Mandarin is an added advantage).
Proficient in Microsoft Office (Excel in particular for reporting).
Must possess own transport and willing to travel for events/expos.
? If you are passionate about e-commerce, digital marketing, and baby & parenting products, we'd love to have you on our team!
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
Additional leave
Flexible schedule
Free parking
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Work Location: In person
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