Job Description

As an E-Commerce Key Account Manager at Rurutiki, you will be responsible for nurturing and growing relationships with our e-commerce brand partners. You will serve as the primary point of contact, ensuring their success on our platform and facilitating their growth. This role requires a deep understanding of e-commerce trends, excellent communication skills, and a knack for strategic account management.
Report to: Senior E-Commerce Manager

Key Responsibilities:

• Brand Partner Relationship Management: Build and maintain strong, long-term relationships with e-commerce brand partners.
• Onboarding and Integration: Guide new brands through the onboarding process, ensuring a smooth integration onto our platform.
• Strategic Planning: Collaborate with brand partners to develop and execute joint business plans, focusing on growth and profitability.
• Performance Analysis: Monitor key performance indicators (KPIs) to identify opportunities and areas for improvement.
• Problem Solving: Address brand partner inquiries, issues, and concerns promptly and effectively.
• Market Research: Stay updated on e-commerce industry trends, competitors, and emerging technologies.
• Cross-functional Collaboration: Work closely with internal teams such as sales, marketing, and operations to align strategies and support brand partners.
• Reporting: Prepare regular reports on brand partner performance and present findings to internal stakeholders.

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-rurutiki-sdn-bhd-job-e-commerce-key-account-manager]
; Requirements: -

• Bachelor\xe2\x80\x99s degree in Business, Marketing, or a related field.
• Proven experience in e-commerce account management or related roles for at least 3 years.
• Strong understanding of e-commerce platforms and digital marketing.
• Exceptional communication, negotiation, and presentation skills.
• Analytical mindset with the ability to translate data into actionable insights.
• Ability to work independently and collaboratively in a fast-paced environment.
• Results-oriented and customer-focused.

Location: Puncak Alam and possibly a co-working space in Damansara area (Hybrid) Back to HQ 2 times a week or when necessary as requested by Top Management.